No. We don’t have cash on delivery option to avoid extra charges to our customers. Because in COD option the courier charges Rs.50/- to Rs.65/- extra per consignment for COD. And as we sell books at a nominal rate ranging from Rs.35/- to Rs.400/- we were forced to charge the COD fee to the customer. Hence we had disabled COD Option.
Our order processing team takes a maximum of 2 working days from the date of receipt of payment to ship the orders. Once shipped, our courier partners takes 3 to 10 days for Indian Pin Codes to deliver the items. Whereas, International Shipment takes 3 to 4 Weeks for delivery.
Yes, Ofcourse. Once your order is sucessfully placed after payment process you will get order acknowledgment notification to your registered email. Similarly, once the items are shipped, you will get the shipping information with tracking details and the Invoice through email.
For National delivery, we have tied up with 6 Courier Partners to cover upto 12000 Pin codes. For non-serviceable pin codes we use Speed Post by India POST.
For International Shipments, we use DHL.
We choose to ship by AIR for Fastest Delivery.
Yes, You can return the product and claim refund within 5 days of receipt of the consignment. For requesting a return, you just need to drop us an email with reason. Our team will co-ordinate with you for the return and refund process. You will have send the item back to us and bear the return shipment cost. You will get full refund of your order once the items reaches us safely.
We use PayPal and Secured Indian Gateways for Payment Processing.
Also, our Website holds SSL Certification for secured Transactions.
We accept All Credit / Debit Cards / UPI / Net banking.
Yes, If a product carries manufacturer warranty, you can make the warranty claim to the respective manufacturer. We will support you on warranty replacement process.
Yes, you can! But the discount vouchers are meant for single use in our website.
You can cancel the order before the payment process. But once the order is placed you need to raise a cancel request with your Order Id through email. And if the items are shipped, you can go for refund. You may find an answer for refund query in “Do You Have Return / Replacement Option.?” question above.
Yes, we have free shipping across India on all orders above Rs.190/-.